White pages instead of scores - RESOLVED

iGigBook Sheet Music Manager App for iPad and Android Tablets
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misteva
iGigBook User
Posts: 10
Joined: Sat Jan 15, 2011 3:44 pm

White pages instead of scores - RESOLVED

Post by misteva » Sat May 17, 2014 6:37 pm

Phil:

I am experiencing some problems with a new bulk upload. I have created an index for the R&B 1st edition (Hal Leonard), loaded it into the server and synchronized my iPad. The upload was successful and all entries showed correctly on my iPad, then I loaded the pdf via iTunes and all entries on my iPad switched from grey to black, as it should be, but now, when I hit a song name to see the score, I get a white page. It does the same with all the book pages.
This is very strange, because I have done this kind of job for dozens of books and I have never experiences any problem.
The Book ID is: rnbolded.
Could you pls have a look an let me know what I did wrong?

Thanks,

Giorgio

PS The pdf I am using worked fine with your R&B Fake Book 2nd Ed.index (rnbfakebk), with obvious pages mismatched due to the different fake book releases (that's why I had to make my own index)

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Phil Smith
iGigBook Specialist
Posts: 2593
Joined: Tue Oct 19, 2010 8:00 pm

Re: White pages instead of scores

Post by Phil Smith » Sun May 18, 2014 12:13 am

Your book entry in the content manager specifies a password, you might want to get rid of that if the PDF isn't password protected and if it is you may want to check that you entered the correct password.
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misteva
iGigBook User
Posts: 10
Joined: Sat Jan 15, 2011 3:44 pm

Re: White pages instead of scores

Post by misteva » Sun May 18, 2014 1:58 am

Thank you Phil. I have removed the password and now I can see all the scores.

G

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