Regrant Failed

iGigBook Sheet Music Manager iPad App
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bclarke
iGigBook User
Posts: 2
Joined: Sat Jul 02, 2011 7:17 pm

Regrant Failed

Post by bclarke » Sun Jan 08, 2017 10:40 pm

HI. I went to sync my app and got a message that said:
"Regrant Failed
Please purchase the software
application first"

I purchased the software years ago. I am a bit puzzled by this.

Brad

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Phil Smith
iGigBook Specialist
Posts: 2229
Joined: Tue Oct 19, 2010 8:00 pm

Re: Regrant Failed

Post by Phil Smith » Sun Jan 08, 2017 11:11 pm

This is an App Store message which usually means that the Apple ID you are signed in with is not the one you used to purchase the app. You can ignore this message it relates to the free In App purchases "Free Jazz Chord Charts - Transpose".
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bclarke
iGigBook User
Posts: 2
Joined: Sat Jul 02, 2011 7:17 pm

Re: Regrant Failed

Post by bclarke » Mon Jan 09, 2017 12:03 am

That makes perfect sense. Switching to my other ID did the trick.

Cheers and thanks.
Brad

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