Page 1 of 2

guest mode after reinstall

Posted: Fri Jun 09, 2017 8:28 am
by martin-75-
Hello,

Igigbook didn't work smoothly. So I deleted it and reinstalled it. But now it keeps on hanging in guest-mode. I am logged in and I have restarted the app time after time. I have looked the forum for answers, none of them helped me out. Can you help?

Re: guest mode after reinstall

Posted: Fri Jun 09, 2017 10:52 am
by Phil Smith
martin-75- wrote:
Fri Jun 09, 2017 8:28 am
Hello,

Igigbook didn't work smoothly. So I deleted it and reinstalled it. But now it keeps on hanging in guest-mode. I am logged in and I have restarted the app time after time. I have looked the forum for answers, none of them helped me out. Can you help?
Yes, it says guest mode because that's the set of indexes that are on the device. If you're logged into the app and then sync, you will no longer see Guest Mode as one of the options.

Re: guest mode after reinstall

Posted: Fri Jun 09, 2017 10:58 am
by martin-75-
Thank you for your answer. Just in case I tried again.. (and again...) no luck. It will not synchronize.

Re: guest mode after reinstall

Posted: Fri Jun 09, 2017 12:06 pm
by martin-75-
I have just made a new registration... and that one works. As I was just beginning I will use a new login, and start over.

Re: guest mode after reinstall

Posted: Fri Jun 09, 2017 12:08 pm
by Phil Smith
You may not be logged into the app. You should see your login name or email address at the top of the login screen. The solution isn't to create new log ins.

Re: guest mode after reinstall

Posted: Fri Jun 09, 2017 12:31 pm
by martin-75-
I know.. what can be wrong with my original login then?

Re: guest mode after reinstall

Posted: Fri Jun 09, 2017 12:45 pm
by martin-75-
ok.. something happened. The guest-mode is gone Thank you. :)
The synchronise is not working still..

Re: guest mode after reinstall

Posted: Fri Jun 09, 2017 9:45 pm
by Phil Smith
martin-75- wrote:
Fri Jun 09, 2017 12:45 pm
ok.. something happened. The guest-mode is gone Thank you. :)
The synchronise is not working still..
What about the app is making you thing you're in Guest Mode?

Re: guest mode after reinstall

Posted: Sat Jun 10, 2017 3:46 am
by martin-75-
Yes, I'm sure it was related. While I was logged in it even said I was guest and so it didn't synchronise. Then I made a new account and all went well. When I logged in with my original account again, things were getting buggy again... but for now it is working. But it is still working very unstable (which made me reinstall in the first place) Synchronize is not working properly. But I guess I have to live with it.

Re: guest mode after reinstall

Posted: Sun Jun 11, 2017 11:04 am
by Phil Smith
martin-75- wrote:
Sat Jun 10, 2017 3:46 am
Yes, I'm sure it was related. While I was logged in it even said I was guest and so it didn't synchronise. Then I made a new account and all went well. When I logged in with my original account again, things were getting buggy again... but for now it is working. But it is still working very unstable (which made me reinstall in the first place) Synchronize is not working properly. But I guess I have to live with it.
What version of iOS are you using?