crashes while searching composers

iGigBook Sheet Music Manager App for iPad and Android Tablets
saxman1357
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Joined: Mon Oct 03, 2011 5:56 am

crashes while searching composers

Post by saxman1357 » Mon Oct 22, 2012 6:31 pm

Everytime I try to search by the composer it crashes? Any solutions

Brandon

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Phil Smith
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Re: crashes while searching composers

Post by Phil Smith » Mon Oct 22, 2012 11:20 pm

Try syncing with the iGigBook Server and see if that corrects the problem.
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saxman1357
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Re: crashes while searching composers

Post by saxman1357 » Sun Oct 28, 2012 2:25 pm

How can I do this? How many steps does it take?

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Phil Smith
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Re: crashes while searching composers

Post by Phil Smith » Sun Oct 28, 2012 6:35 pm

1. Completely exit out of iGigBook by tapping the home key twice which will display a series of apps that are suspeneded. Press and hold any one of them until they jiggle and then press the red minus sign to completely close out of all of the apps in the tray.

2. Run iGigBook and from the Book List view, press the sync button located at the upper right of the screen.
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saxman1357
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Re: crashes while searching composers

Post by saxman1357 » Sun Oct 28, 2012 11:06 pm

I'm running the program on my ipad. I don't think I have a home key. How do I exit out of this program.

saxman1357
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Posts: 6
Joined: Mon Oct 03, 2011 5:56 am

Re: crashes while searching composers

Post by saxman1357 » Sun Oct 28, 2012 11:11 pm

I closed the program andI tried syncing it, and it does the same thing. Every time I click on search composer it crashes. Everything else seems to work fine though. Please help. I really don't want to delete the program and enter 51 book codes again.

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Phil Smith
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Re: crashes while searching composers

Post by Phil Smith » Mon Oct 29, 2012 12:19 am

saxman1357 wrote:I'm running the program on my ipad. I don't think I have a home key. How do I exit out of this program.
Home key is the key at the front of the device that you use to suspend programs. To completely exit out of programs you need to press this key twice and follow the instructions outlined earlier.

Once you have cleared all the apps from the suspended state, try holding down the button at the top of the iPad and holding the home button at the same time until you see the Apple logo.

Is there a specific search term that you're using are is it just anything that you search for using the Composer Search?
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saxman1357
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Joined: Mon Oct 03, 2011 5:56 am

Re: crashes while searching composers

Post by saxman1357 » Mon Oct 29, 2012 3:05 pm

Phil it's when I touch the find composer it crashes. It's not a specific search. I closed the program with the home key and and synced the book list. Any other suggestions?

Please help,
Brandon

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Phil Smith
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Joined: Tue Oct 19, 2010 8:00 pm

Re: crashes while searching composers

Post by Phil Smith » Mon Oct 29, 2012 5:06 pm

saxman1357 wrote:Phil it's when I touch the find composer it crashes. It's not a specific search. I closed the program with the home key and and synced the book list. Any other suggestions?

Please help,
Brandon
1. Completely exit out of the app.
1. Back up meaning copy the contents of the iGigBook Documents folder to your computer.
2. Uninstall the app
3. Reinstall the app
4. Restore the contents of the iGigBook Documents folder
5. Launch the app and check to see if the composer search still has problems
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johnnym
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Re: crashes while searching composers

Post by johnnym » Thu Nov 01, 2012 7:24 am

I'm experiencing the same exact problem. I've hardly used this app yet, so it doesn't appear to be something that should warrant a reinstall. Again, we don't even get to enter a search term. It crashes a couple of seconds after touching "Find Composers".

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