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my.igigbook.com login not working

Posted: Sun Apr 10, 2016 6:24 pm
by dbrown193
So I haven't been able to login to my.igigbook.com, even when copy/pasting the exact user and pass from the reset emails. Help?

Re: my.igigbook.com login not working

Posted: Sun Apr 10, 2016 9:23 pm
by Phil Smith
dbrown193 wrote:So I haven't been able to login to my.igigbook.com, even when copy/pasting the exact user and pass from the reset emails. Help?
Try typing the credentials not copying them. Also, use the lost password feature at http://www.igigbook.com.

Re: my.igigbook.com login not working

Posted: Wed May 04, 2016 6:24 pm
by dbrown193
Tried both of those things, still isn't working. Side note, the password I used contained a + symbol which isn't showing up in the lost password email

Re: my.igigbook.com login not working

Posted: Thu May 05, 2016 12:05 am
by Phil Smith
dbrown193 wrote:Tried both of those things, still isn't working. Side note, the password I used contained a + symbol which isn't showing up in the lost password email
If you used the password reset feature on this forum, you now have two passwords, one for this forum and one for my.igigbook.com. To log into my.igigbook.com you will need to use the lost password feature and supply the password emailed to you.

Re: my.igigbook.com login not working

Posted: Sun Jun 19, 2016 11:52 pm
by dbrown193
Phil Smith wrote:
dbrown193 wrote:Tried both of those things, still isn't working. Side note, the password I used contained a + symbol which isn't showing up in the lost password email
If you used the password reset feature on this forum, you now have two passwords, one for this forum and one for my.igigbook.com. To log into my.igigbook.com you will need to use the lost password feature and supply the password emailed to you.
That's what I've been doing, but it doesn't seem to be working. Any other options?

Re: my.igigbook.com login not working

Posted: Mon Jun 20, 2016 12:45 am
by Phil Smith
I can log in with your user name and password, there's nothing wrong with the credentials. Try a different browser, I used Google Chrome.

Re: my.igigbook.com login not working

Posted: Wed Jun 22, 2016 7:13 pm
by dbrown193
Phil Smith wrote:I can log in with your user name and password, there's nothing wrong with the credentials. Try a different browser, I used Google Chrome.
It still doesn't seem to be working for me, don't know why, as the username I'm using is dbrown193 and the password is the one from the email. Is there anything else i can try?( I am logging into my.igigbook.com)

Re: my.igigbook.com login not working

Posted: Wed Jun 22, 2016 8:39 pm
by Phil Smith
dbrown193 wrote:
Phil Smith wrote:I can log in with your user name and password, there's nothing wrong with the credentials. Try a different browser, I used Google Chrome.
It still doesn't seem to be working for me, don't know why, as the username I'm using is dbrown193 and the password is the one from the email. Is there anything else i can try?( I am logging into my.igigbook.com)
Try a computer browser if you're attempting to use the browser on the iPad. Also forward us that email at help [at] igigbook [dot] com

Re: my.igigbook.com login not working

Posted: Thu Jun 23, 2016 2:14 am
by dbrown193
Phil Smith wrote:
dbrown193 wrote:
Phil Smith wrote:I can log in with your user name and password, there's nothing wrong with the credentials. Try a different browser, I used Google Chrome.
It still doesn't seem to be working for me, don't know why, as the username I'm using is dbrown193 and the password is the one from the email. Is there anything else i can try?( I am logging into my.igigbook.com)
Try a computer browser if you're attempting to use the browser on the iPad. Also forward us that email at help [at] igigbook [dot] com
Tried using both the mobile and Chrome on Windows 10 to no avail, sending over that email now. Thanks for the help