iGigBook Mobile: Can't view Chord Charts

iGigBook Mobile Sheet Music Manager iPhone/iPod Touch App
Dave Daddario
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iGigBook Mobile: Can't view Chord Charts

Post by Dave Daddario » Wed Dec 31, 2014 10:55 am

Greetings: I have iGigBook on my ipad mini-works great.
Just bought the iPhone 6plus & purchased iGigBook mobile for the new iphone.
Just finally managed to load some PDF real books.
Can't see the chord charts, but do see the titles. Pages are blank.
Help!
Thanks & HNY!

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Phil Smith
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Re: iGigBook Mobile: Can't view Chord Charts

Post by Phil Smith » Wed Dec 31, 2014 11:32 am

Try pulling the indexes down again on the iPhone, you should be able to access them.
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Dave Daddario
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Re: iGigBook Mobile: Can't view Chord Charts

Post by Dave Daddario » Wed Dec 31, 2014 11:56 am

What do you mean-pulling the indexes down?
Only the Tansposing Chord charts aren't working.

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Phil Smith
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Re: iGigBook Mobile: Can't view Chord Charts

Post by Phil Smith » Wed Dec 31, 2014 1:03 pm

You have to refresh that list because "Free Jazz Chord Charts - Transpose" an In App purchase, isn't compatible with iGigBook Mobile.
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Dave Daddario
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Joined: Thu Jul 10, 2014 6:55 am

Re: iGigBook Mobile: Can't view Chord Charts

Post by Dave Daddario » Wed Dec 31, 2014 1:18 pm

The titles are all there-blank screens when you select them.
They work on my iPad, not on my new iPhone 6 Plus.
Am I doing something wrong, or will they never work for the iPhone?
Thanks

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Phil Smith
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Re: iGigBook Mobile: Can't view Chord Charts

Post by Phil Smith » Wed Dec 31, 2014 1:51 pm

On the iPhone, press the sync button at the top right to pull down a fresh set of indexes to the device. You only need to do this once. Let me know if it makes a difference.
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Dave Daddario
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Joined: Thu Jul 10, 2014 6:55 am

Re: iGigBook Mobile: Can't view Chord Charts

Post by Dave Daddario » Wed Dec 31, 2014 2:01 pm

No difference with the sync button, & doesn't let me sync more than once!
Very frustrating.

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Phil Smith
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Re: iGigBook Mobile: Can't view Chord Charts

Post by Phil Smith » Wed Dec 31, 2014 3:27 pm

Dave Daddario wrote:No difference with the sync button, & doesn't let me sync more than once!
Very frustrating.
You should be able to sync now, in the future contact us earlier if something isn't working that you think will be fixed by syncing with the server because often this is not the case.

If you still experience the same problem, you may need to delete the file jazz1200p1.pdf from your iPhone, it may be corrupted.
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Dave Daddario
iGigBook User
Posts: 5
Joined: Thu Jul 10, 2014 6:55 am

Re: iGigBook Mobile: Can't view Chord Charts

Post by Dave Daddario » Thu Jan 01, 2015 7:56 am

Yes!
Finally have the Chord Charts!
Thanks & HNY!

swissnick
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Re: iGigBook Mobile: Can't view Chord Charts

Post by swissnick » Thu Jan 15, 2015 7:52 pm

HELP!
Jazz Chords Chart
The titles are all there-blank screens when you select them.
They work on my iPad, not on my iPhone 5?

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