Maximum Syncs Problem

iGigBook Mobile Sheet Music Manager iPhone/iPod Touch App
Locked
Alicia
iGigBook User
Posts: 4
Joined: Sun Feb 02, 2014 10:35 pm

Maximum Syncs Problem

Post by Alicia » Mon Mar 25, 2019 8:15 pm

Hi - I am running up against the "maximum syncs" issue. From what I understand you are allowed 10 syncs a day but I get that message with only 2. What would be causing that and how can I fix it?

User avatar
Phil Smith
iGigBook Specialist
Posts: 2588
Joined: Tue Oct 19, 2010 8:00 pm

Re: Maximum Syncs Problem

Post by Phil Smith » Mon Mar 25, 2019 8:22 pm

Alicia wrote:
Mon Mar 25, 2019 8:15 pm
Hi - I am running up against the "maximum syncs" issue. From what I understand you are allowed 10 syncs a day but I get that message with only 2. What would be causing that and how can I fix it?
You are currently limited to 2 syncs a day and what you need to do is take care of all of your activating and deactivating of indexes and finalize with a single sync. Initially the server allows 10 syncs in a day which is way more than one needs but once you meet that limit your limited to 2 per day.
Are you happy with iGigBook?
Tell the world about it by leaving a rating or a review in the App or Google Play Store.
Got Questions? Click Here For The How To Section
iGigBook: The Go-To Gig Tool.

Alicia
iGigBook User
Posts: 4
Joined: Sun Feb 02, 2014 10:35 pm

Re: Maximum Syncs Problem

Post by Alicia » Mon Mar 25, 2019 8:37 pm

Do you mean that if that ever happened years ago, then forever you only have 2 syncs a day? It has been literally years - I can't remember having synced 10 times, but if I did it was when I first got the app 5 years ago. I haven't synced it at all in months.

User avatar
Phil Smith
iGigBook Specialist
Posts: 2588
Joined: Tue Oct 19, 2010 8:00 pm

Re: Maximum Syncs Problem

Post by Phil Smith » Mon Mar 25, 2019 8:43 pm

Alicia wrote:
Mon Mar 25, 2019 8:37 pm
Do you mean that if that ever happened years ago, then forever you only have 2 syncs a day? It has been literally years - I can't remember having synced 10 times, but if I did it was when I first got the app 5 years ago. I haven't synced it at all in months.
Tap the heart icon and send us a message.
Are you happy with iGigBook?
Tell the world about it by leaving a rating or a review in the App or Google Play Store.
Got Questions? Click Here For The How To Section
iGigBook: The Go-To Gig Tool.

Alicia
iGigBook User
Posts: 4
Joined: Sun Feb 02, 2014 10:35 pm

Re: Maximum Syncs Problem

Post by Alicia » Tue Mar 26, 2019 2:21 pm

Thank you! I appreciate it.

Alicia
iGigBook User
Posts: 4
Joined: Sun Feb 02, 2014 10:35 pm

Re: Maximum Syncs Problem

Post by Alicia » Tue Mar 26, 2019 2:29 pm

I've sent a help request via the app. Since I use both the iPhone and the iPad app, do they both count towards the sync limit? I can't sync them both at the same time. Thanks!

User avatar
Phil Smith
iGigBook Specialist
Posts: 2588
Joined: Tue Oct 19, 2010 8:00 pm

Re: Maximum Syncs Problem

Post by Phil Smith » Tue Mar 26, 2019 4:51 pm

Alicia wrote:
Tue Mar 26, 2019 2:29 pm
I've sent a help request via the app. Since I use both the iPhone and the iPad app, do they both count towards the sync limit? I can't sync them both at the same time. Thanks!
Answered via email.
Are you happy with iGigBook?
Tell the world about it by leaving a rating or a review in the App or Google Play Store.
Got Questions? Click Here For The How To Section
iGigBook: The Go-To Gig Tool.

Locked