transferring content to newer iPad

iGigBook Sheet Music Manager iPad App
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Amity Rose
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Joined: Mon May 30, 2016 2:44 pm

transferring content to newer iPad

Post by Amity Rose » Fri May 12, 2017 5:20 pm

I just bought a new iPad Pro and restored my old iPad's content via an iCloud backup, and now 55 of my 57 playlists are missing from iGig, along with much uploaded content. How do I fix this? Thank you...also, is there a customer service center I can call? I can't find a number and I would really like to talk to someone about this.

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Phil Smith
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Joined: Tue Oct 19, 2010 8:00 pm

Re: transferring content to newer iPad

Post by Phil Smith » Fri May 12, 2017 5:58 pm

Are you happy with iGigBook?
Tell the world about it by leaving a rating or a review in the App or Google Play Store.
Got Questions? Click Here For The How To Section
iGigBook: The Go-To Gig Tool.

ebfranz
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Joined: Fri Nov 23, 2012 7:53 pm

Re: transferring content to newer iPad

Post by ebfranz » Wed Jan 17, 2018 7:10 am

I am having a similar problem, I've followed everything and cannot get my old information over to the new iPad. some of the real books will go, and none of the playlists will transfer. I've backed up everything and then used the file transfer window "add" feature to add to new iPad and nothing happens. It says I am logged in to igigbook.
I also tried deleting the entire app and starting over on new iPad, which it then made me purchase another 15.00 app. I'm almost done with this it's too frustrating and moving to another product.
Thanks for any help.

ebfranz
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Joined: Fri Nov 23, 2012 7:53 pm

Re: transferring content to newer iPad

Post by ebfranz » Wed Jan 17, 2018 7:17 am

from what I can tell it is only the playlists that aren't transferring. they are not listed as pdf's but .plist, is that the problem?

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Phil Smith
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Joined: Tue Oct 19, 2010 8:00 pm

Re: transferring content to newer iPad

Post by Phil Smith » Wed Jan 17, 2018 9:44 am

ebfranz wrote:
Wed Jan 17, 2018 7:17 am
from what I can tell it is only the playlists that aren't transferring. they are not listed as pdf's but .plist, is that the problem?
The instructions in the link above must be followed exactly, especially the first one:
On the new device, install iGigBook. No apps should be running in the background. Double tap the home key and swipe all apps up.
The iGigBook app must not be running in the background when you copy files over or you will have the problem of Set Lists not being recognized.
Are you happy with iGigBook?
Tell the world about it by leaving a rating or a review in the App or Google Play Store.
Got Questions? Click Here For The How To Section
iGigBook: The Go-To Gig Tool.

ebfranz
iGigBook User
Posts: 3
Joined: Fri Nov 23, 2012 7:53 pm

Re: transferring content to newer iPad

Post by ebfranz » Thu Jan 18, 2018 10:21 pm

I'm sorry but I cannot figure out what step I am doing wrong. I followed everything I believe. All apps including Igigbook are swiped up, i copy all the files, I see them copying to the iPad, including playlists, in the top of the iTunes bar. I launch igigbook, am logged in, sync, and everything is there except all the playlists.
What on earth.... If I can't get these transferred I will have to switch programs which I really don't want to do.

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Phil Smith
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Posts: 2308
Joined: Tue Oct 19, 2010 8:00 pm

Re: transferring content to newer iPad

Post by Phil Smith » Thu Jan 18, 2018 11:57 pm

ebfranz wrote:
Thu Jan 18, 2018 10:21 pm
I'm sorry but I cannot figure out what step I am doing wrong. I followed everything I believe. All apps including Igigbook are swiped up, i copy all the files, I see them copying to the iPad, including playlists, in the top of the iTunes bar. I launch igigbook, am logged in, sync, and everything is there except all the playlists.
What on earth.... If I can't get these transferred I will have to switch programs which I really don't want to do.
Try uninstalling the app and then follow these steps exactly:
  1. On the new device, install iGigBook(do not run it). No apps should be running in the background. Double tap the home key and swipe all apps up.
  2. Using iTunes file sharing (viewtopic.php?f=22&t=1640), copy the contents of the iGigBook documents folder on the old device to a folder on your computer.
  3. Using iTunes file sharing, copy the contents of the folder from 2. to the iGigBook documents folder on the new device.
  4. Launch iGigBook on the new device, log in, sync.
Are you happy with iGigBook?
Tell the world about it by leaving a rating or a review in the App or Google Play Store.
Got Questions? Click Here For The How To Section
iGigBook: The Go-To Gig Tool.

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