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Re: Added pdfs don't show in My Scores

Posted: Tue Jun 16, 2020 8:55 pm
by joseph henderson
I found instructions for taking a screenshot on LG tablet but the gallery doesn't seem to store them. Can you tell me what you are looking for? Can you give me a email address where I can send you photos of the screens ? or give me step by step instructions?

Re: Added pdfs don't show in My Scores

Posted: Tue Jun 16, 2020 9:19 pm
by Phil Smith
joseph henderson wrote:
Tue Jun 16, 2020 8:55 pm
I found instructions for taking a screenshot on LG tablet but the gallery doesn't seem to store them. Can you tell me what you are looking for? Can you give me a email address where I can send you photos of the screens ? or give me step by step instructions?
Select the first item in the Book List View titled "Tap Here For Help" then select "* Need To Contact Us?"

Re: Added pdfs don't show in My Scores

Posted: Tue Jun 16, 2020 9:28 pm
by joseph henderson
The LG V930 is supposed to store screenshots in Gallery but it doesn't. I have been searching to find out why. But is there an email where I can send a photo of the screen. Can you tell me what you are looking for? WHat causes those unindexed scores to show up when you go to my scores in the video? That is what is failing to happen. Other pdf titles, which I loaded by simple drag and drop, do appear in My scores. There are 13 of them, and in the upper right it says RESULTS=13 and under that it says Unindexed Scores. Again, the "sample pdf" did appear and was successfully indexed when I followed a print tutorial also on your site. I typed sample in search and an S appeared. I highlighted it and link to index was performed. No success with any of the others. However Classic Real Book and Jazz of the 50s and the Standards real book were indexed instantly when I drag and dropped them from a file where I saved pdfs from a previous tablet with igigbook that stopped working. But that's all I had. I want to get the others. Thanks

Re: Added pdfs don't show in My Scores

Posted: Tue Jun 16, 2020 9:32 pm
by Phil Smith
Select the first item in the Book List View titled "Tap Here For Help" then select "* Need To Contact Us?"

Re: Added pdfs don't show in My Scores

Posted: Tue Jun 16, 2020 9:37 pm
by joseph henderson
Yes, OK sorry for the redundant msg. Got it, thanks

Re: Added pdfs don't show in My Scores

Posted: Tue Jun 23, 2020 2:56 pm
by joseph henderson
Hi,
I followed this direction and sent an email to help@igigbook.com on June 17 regarding this problem. The subject line is "linking a pdf to an igigbook index". Looking forward to your response!
thanks
JH

Re: Added pdfs don't show in My Scores

Posted: Tue Jun 23, 2020 4:59 pm
by Phil Smith
joseph henderson wrote:
Tue Jun 23, 2020 2:56 pm
Hi,
I followed this direction and sent an email to help@igigbook.com on June 17 regarding this problem. The subject line is "linking a pdf to an igigbook index". Looking forward to your response!
thanks
JH
We responded to that email on June 17th, requesting a screen copy of the My Scores which you didn't provide. Still waiting for that screen capture.

Re: Added pdfs don't show in My Scores

Posted: Wed Jun 24, 2020 12:19 pm
by joseph henderson
I sent you a screenshot of the My Scores view. It's attached in that same email. LMK if there is a problem with it

Re: Added pdfs don't show in My Scores

Posted: Wed Jun 24, 2020 12:23 pm
by joseph henderson
I'm sending another screenshot by email in a few minutes