Unable to purchase drawing feature

iGigBook Sheet Music Manager App for iPad and Android Tablets
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angelo_f
iGigBook User
Posts: 9
Joined: Fri Oct 10, 2014 6:13 pm

Unable to purchase drawing feature

Post by angelo_f »

I am unable to purchase the drawing feature through my ipad. It says succesful but then says it is unable to fo it. Is there a way i can pay for it outside my ipad an igigbook is able register it?

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Phil Smith
iGigBook Specialist
Posts: 2753
Joined: Tue Oct 19, 2010 8:00 pm

Re: Unable to purchase drawing feature

Post by Phil Smith »

angelo_f wrote:
Sun Jul 26, 2020 1:35 am
I am unable to purchase the drawing feature through my ipad. It says succesful but then says it is unable to fo it. Is there a way i can pay for it outside my ipad an igigbook is able register it?
You can only purchase the feature through the app since it's Apple that has all of your financial information and not us. Make sure that you are signed into the device with the Apple ID you used to purchase the app with otherwise you will have problems.
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