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Unable to purchase drawing feature

Posted: Sun Jul 26, 2020 1:35 am
by angelo_f
I am unable to purchase the drawing feature through my ipad. It says succesful but then says it is unable to fo it. Is there a way i can pay for it outside my ipad an igigbook is able register it?

Re: Unable to purchase drawing feature

Posted: Sun Jul 26, 2020 3:33 pm
by Phil Smith
angelo_f wrote:
Sun Jul 26, 2020 1:35 am
I am unable to purchase the drawing feature through my ipad. It says succesful but then says it is unable to fo it. Is there a way i can pay for it outside my ipad an igigbook is able register it?
You can only purchase the feature through the app since it's Apple that has all of your financial information and not us. Make sure that you are signed into the device with the Apple ID you used to purchase the app with otherwise you will have problems.