PDFs not showing up in My Scores on Android

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George Alfs
iGigBook User
Posts: 9
Joined: Thu Jan 10, 2019 6:30 pm

Re: PDFs not showing up in My Scores on Android

Post by George Alfs »

My Scores is blank. No matter how I try, whether rescanning the igigbook folder or manually selecting or searching for a pdf (i tried to select pdfs from internal memory, SIM card, and Google Drive, all in respective igigbook folders), nothing appears in My Scores.

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Phil Smith
iGigBook Specialist
Posts: 2790
Joined: Tue Oct 19, 2010 8:00 pm

Re: PDFs not showing up in My Scores on Android

Post by Phil Smith »

George Alfs wrote:
Mon Dec 14, 2020 9:16 pm
My Scores is blank. No matter how I try, whether rescanning the igigbook folder or manually selecting or searching for a pdf (i tried to select pdfs from internal memory, SIM card, and Google Drive, all in respective igigbook folders), nothing appears in My Scores.
What you're describing is highly irregular. Are you sure you have an "igigbook" folder in internal storage? Is it possible it's misspelled?
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George Alfs
iGigBook User
Posts: 9
Joined: Thu Jan 10, 2019 6:30 pm

Re: PDFs not showing up in My Scores on Android

Post by George Alfs »

Hopefully you can see this screen shot of my internal storage.

https://photos.app.goo.gl/KTd55Zx3LQH64dUv5

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Phil Smith
iGigBook Specialist
Posts: 2790
Joined: Tue Oct 19, 2010 8:00 pm

Re: PDFs not showing up in My Scores on Android

Post by Phil Smith »

George Alfs wrote:
Mon Dec 14, 2020 10:25 pm
Hopefully you can see this screen shot of my internal storage.

https://photos.app.goo.gl/KTd55Zx3LQH64dUv5
Send us a link via email to one of the smallest PDF files you have in this folder.
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George Alfs
iGigBook User
Posts: 9
Joined: Thu Jan 10, 2019 6:30 pm

Re: PDFs not showing up in My Scores on Android

Post by George Alfs »

Sent you an email with a screenshot that shows you the path.

/internal storage/igigbook/file basically. Let me know what else you need.

George Alfs
iGigBook User
Posts: 9
Joined: Thu Jan 10, 2019 6:30 pm

Re: PDFs not showing up in My Scores on Android

Post by George Alfs »

Also sent link via Samsung Cloud. Thank you.

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