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Re: Prevent iPad sleep

Posted: Tue Sep 10, 2019 6:41 pm
by Phil Smith
To be honest with you, this is something we aren't to look into until iPadOS is released. We're not big fans of rushing to rework stuff that eventually gets worked out in a later iOS release. This issue with Face ID seems to be a bug because in an ideal world the device shouldn't sleep when an app disables sleep meaning the sleep system should work the same as it did when Face ID wasn't a feature.

Re: Prevent iPad sleep

Posted: Wed Sep 11, 2019 9:43 am
by spinality
Phil Smith wrote:
Tue Sep 10, 2019 6:41 pm
To be honest with you, this is something we aren't to look into until iPadOS is released. We're not big fans of rushing to rework stuff that eventually gets worked out in a later iOS release. This issue with Face ID seems to be a bug because in an ideal world the device shouldn't sleep when an app disables sleep meaning the sleep system should work the same as it did when Face ID wasn't a feature.
This certainly makes sense. For me the priority would seem to be getting the information out, so that neither new iPad users nor new iGigBook users are confused about how things are supposed to work.

I agree that the FaceID behavior seems like a bug -- it shouldn't ignore when an app disables sleep. However it is very difficult for end-users to report this kind of bug. I'd hope (but perhaps this is wrong) that an App Store listed developer would have a better pathway for getting this kind of info to Apple. None of us are strangers to Apple breaking existing features, of course, nor to their glacial response in addressing such problems. Backward-compatibility is not on their radar.

Anyway thanks for taking note of this issue, which I agree will become more relevant in the iPadOS world.

Re: Prevent iPad sleep

Posted: Wed Sep 11, 2019 9:05 pm
by Phil Smith
Currently there are only two iPad models that support Face ID. 3rd Generation iPad Pro 12.9 inch and iPad Pro 11 inch.

Re: Prevent iPad sleep

Posted: Wed Oct 02, 2019 4:51 am
by phoutman
My particular display sleep issue is that I use iGigBook in two separate ways: one for gigging, when functionality is perfect, and another for practising at home, when I often leave the piano, with iGigBook on a page, and forgetting to turn the iPad off - battery runs down, gig next day...etc.
So, I could do with a discrete iGigBook option for display lock (an hour would do). Hope it moves up the priority list!
Peter