Not able to purchase transpose feature

iGigBook Sheet Music Manager App for iPad and Android Tablets
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lsills
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Posts: 4
Joined: Mon Jun 30, 2025 7:04 pm

Not able to purchase transpose feature

Post by lsills »

Hello,
I have downloaded the bob book pdf and index and linked them properly but now I cannot purchase the transpose feature. I have the transpose book shown in my lists saying “buy feature” but I cannot click on it.

Please advise.
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Phil Smith
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Posts: 3270
Joined: Tue Oct 19, 2010 8:00 pm

Re: Not able to purchase transpose feature

Post by Phil Smith »

lsills wrote: Tue Jul 01, 2025 2:25 am Hello,
I have downloaded the bob book pdf and index and linked them properly but now I cannot purchase the transpose feature. I have the transpose book shown in my lists saying “buy feature” but I cannot click on it.

Please advise.
What happens when you select the thumbnail "+$ Transpose Book Feature" and then select "Book Transpose Feature - Select this to unlock transposition of special PDF files"?
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lsills
iGigBook User
Posts: 4
Joined: Mon Jun 30, 2025 7:04 pm

Re: Not able to purchase transpose feature

Post by lsills »

I am unable to click on the thumbnail. Nothing happens when I click on it.
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Phil Smith
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Re: Not able to purchase transpose feature

Post by Phil Smith »

lsills wrote: Tue Jul 01, 2025 2:00 pm I am unable to click on the thumbnail. Nothing happens when I click on it.
Post a screen capture showing the first three items in the Book List View.
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lsills
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Joined: Mon Jun 30, 2025 7:04 pm

Re: Not able to purchase transpose feature

Post by lsills »

Attached is photo. Let me know if you need me to send anything else.
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Screenshot 2025-07-01 at 11.41.40?AM Medium.png
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Phil Smith
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Re: Not able to purchase transpose feature

Post by Phil Smith »

What happens when you select "Free Jazz Chord Charts..."? Does it also do nothing? What version of iOS is on the device?
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lsills
iGigBook User
Posts: 4
Joined: Mon Jun 30, 2025 7:04 pm

Re: Not able to purchase transpose feature

Post by lsills »

I cannot click on any thumbnail that has a “buying” option. I am on iOS version 18.2.
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Phil Smith
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Posts: 3270
Joined: Tue Oct 19, 2010 8:00 pm

Re: Not able to purchase transpose feature

Post by Phil Smith »

lsills wrote: Tue Jul 01, 2025 7:59 pm I cannot click on any thumbnail that has a “buying” option. I am on iOS version 18.2.
Maybe you have set up your device to restrict in app purchases?

https://support.apple.com/guide/iphone/ ... fd91de/ios
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