Missing page in ‘tap here for help’ Guide

iGigBook Sheet Music Manager App for iPad and Android Tablets
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ztbishop
iGigBook User
Posts: 12
Joined: Wed Nov 23, 2022 2:17 pm

Missing page in ‘tap here for help’ Guide

Post by ztbishop »

Not a big deal and unsure how to replicate as I’ve tried on my own iPad…
I installed this on two iPads (mine, and one I purchased for my dad).
Both the same iPad Pro 12.9 5th gen, iPadOS 26.
I was going to show him how to use it next week and explain the bonus purchases to see if he wants them.
On his iPad, I clicked the ‘tap here for help’ pdf. Everything was there until I swiped through the pages and tried to go back to ‘additional features’ which WAS there at first.
Now, the “additional features” page is replaced by a duplicate of the ‘Book transpose feature’ page.
Meaning - the book transpose feature page appears twice, one copy being where the “additional features” page should be.
On my own iPad, both respective pages are there. I can try re-installing, but will this get rid of all the offset settings I’ve done? If so, would ensuring iCloud backup includes igigbook resolve any risk?
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Phil Smith
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Joined: Tue Oct 19, 2010 8:00 pm

Re: Missing page in ‘tap here for help’ Guide

Post by Phil Smith »

Which topic from 1 to 14 is missing?
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ztbishop
iGigBook User
Posts: 12
Joined: Wed Nov 23, 2022 2:17 pm

Re: Missing page in ‘tap here for help’ Guide

Post by ztbishop »

12. Additional Features Pack - iPad Only $9.99
-this one is replaced by:
13. Book Transpose Feature - iPad Only $19.99
-Resulting in two copies of item 13.

It wasn’t like this initially, and only happened on 1 of my 2 iPads.
Really not a big deal - I just wanted to bring it up for visibility in case it happens to anybody else. I’m thinking I must have clicked something or performed an odd combo of swipes to cause this. I know at one point I did try to bring up the page selector before it happened.
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