Very Strange Doings with Lost Password Function

[Bob Kridle]

Phil

I started using iGigbook several years ago, but haven't updated my collection for a while. When I tried to log on to the site a week or so ago, I couldn't. I assumed that I had forgotten my password and went through the lost password mechanism using my email address - [Email Removed] - but I never received any email with password resetting info. Just today I tried again. This time I got mail as follows:
"Your user name is: [User Name Removed] To obtain the password, use the lost password feature again and supply the user name instead of your email address."

I did this, and STILL don't get any email with password resetting info. What's up? I have killed several hours on this trying other passwords, etc. Getting frustrated.

Best,

Bob Kridle

[Phil Smith]

As far as we can tell, this is working correctly otherwise you would not have gotten any email. You may want to check all of your mail on GMail, which now categorizes your mail making it possible to not see all of the messages that you have received.

Make sure you're using the most current version of the app, which is 2.2 if you have an iPad 2 or greater, or 1.95 if you have a 1st gen iPad. Also, don't post you email address on this board unless you want to receive spam.