You sent me this user name, but it cannot locate me.

A place where unregistered users can request help or ask questions.
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Daniel G
Unregistered

can't login, would like to set up igigbook in my iPad

Post by Daniel G »

My username is not working. I got an email with the username, but it is not recognizing it, so I need to reset both username and password. Thank you.
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Phil Smith
iGigBook Specialist
Posts: 3407
Joined: Tue Oct 19, 2010 8:00 pm

Re: can't login, would like to set up igigbook in my iPad

Post by Phil Smith »

What are you trying to log in to? This forum or my.igigbook.com? If you got an email with a user name, that user name and your password are valid and will allow you to log in to my.igigbook.com.
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Daniel G
Unregistered

You sent me this user name, but it cannot locate me.

Post by Daniel G »

Error message was:

Could not locate the user: Daniel G

I cannot register, I kept trying everything you listed. What's the problem???

If you cannot resolve this, you need to issue me a refund.
User avatar
Phil Smith
iGigBook Specialist
Posts: 3407
Joined: Tue Oct 19, 2010 8:00 pm

Re: You sent me this user name, but it cannot locate me.

Post by Phil Smith »

What are you trying to log in to? This forum or my.igigbook.com? If you got an email with a user name, that user name and your password are valid and will allow you to log in to my.igigbook.com.

We responded to your issue the same day you posted it almost a month ago and you never provided the answers to the questions that we asked. How are we supposed to help you, if you're not helping us to help you?
Are you happy with iGigBook?
Tell the world about it by leaving a rating or a review in the App or Google Play Store.
Got Questions? Click Here For The How To Topics Master List
iGigBook: The Go-To Gig Tool.
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