Help Needed

[Stuberg]

The New Real Book Vol. 1 shows up on my iPad in Book List. It is NOT grayed out. The file real.pdf does not show up in the MY SCORES so there is no way to link it.

The New Real Book Vol. 1 when select goes to wrong pages.

When I try top set offset, it messes things up even more.

Please tell me how to delete the entire "The New Real Book Vol.1 -- nrealbk1" from everywhere including indexes, offsets, everything so I can start over with the proper procedure.

I think I have old files on my system that are messing everything up. I know this shouldn't be this complicated.

I had these books working at one time and then when I bought and installed nrealbk1bb everything went south. (Now the only thing that works is nrealbk1bb.)

HELP!

Robert

[Stuberg]

Need instruction to reset igigbook to get rid of old index offsets, old books, etc.

Need to start fresh.

Something became corrupted.

[Phil Smith]

The New Real Book Vol. 1 shows up on my iPad in Book List. It is NOT grayed out. The file real.pdf does not show up in the MY SCORES so there is no way to link it.

The New Real Book Vol. 1 when select goes to wrong pages.

When I try top set offset, it messes things up even more.

Please tell me how to delete the entire "The New Real Book Vol.1 -- nrealbk1" from everywhere including indexes, offsets, everything so I can start over with the proper procedure.

I think I have old files on my system that are messing everything up. I know this shouldn't be this complicated.

I had these books working at one time and then when I bought and installed nrealbk1bb everything went south. (Now the only thing that works is nrealbk1bb.)

HELP!

Robert

I've already pointed you to the link that explains what you need to do and I also indicated that you need to review the PDF files that you have to verify that all of the songs are present and in the correct order. You don't have to start over, if you have other PDF files you can just replace them with the newer/updated ones.

Please stop posting in multiple places.

[Stuberg]

Here's the problem.

My New Real Book Vol. 1 - nrealbk1 - (Standard Not Digital) shows 453 pages.

The version in the program that show PDF NOT PRESENT lists 236 titles. What are these different books?

Again, the New Real Book Bb Digital Edition is working fine.

[Stuberg]

Is there a way to verify which real books I actually have?

The number of pages in mine don't seem to match the number of pages you show in the PDF Not Present version.

[Stuberg]

One last question.

Do you know of a user who really knows your program and would be willing to walk me through the challenges I'm having on the phone? Things have been working well for quick some time and then I add one book and the whole things blows up.

I will happily pay for the time that I need to get things straightened out.

[Phil Smith]

Here's the problem.

My New Real Book Vol. 1 - nrealbk1 - (Standard Not Digital) shows 453 pages.

The version in the program that show PDF NOT PRESENT lists 236 titles. What are these different books?

Again, the New Real Book Bb Digital Edition is working fine.

Some songs have 2 or more pages, if you have this item as a PDF or a physical book and have played songs out of it, this is something you would know.

[Phil Smith]

Is there a way to verify which real books I actually have?

The number of pages in mine don't seem to match the number of pages you show in the PDF Not Present version.

Compare the book to a physical copy of the book, as has already mentioned, the titles of the books are very clear.

[Phil Smith]

One last question.

Do you know of a user who really knows your program and would be willing to walk me through the challenges I'm having on the phone? Things have been working well for quick some time and then I add one book and the whole things blows up.

I will happily pay for the time that I need to get things straightened out.

We don't know of any one that's going to spend time on the phone with you about this.

[spinality]

Here's the problem.
My New Real Book Vol. 1 - nrealbk1 - (Standard Not Digital) shows 453 pages.
The version in the program that show PDF NOT PRESENT lists 236 titles. What are these different books?
Again, the New Real Book Bb Digital Edition is working fine.

The # of pages doesn't equal the number of titles. Many tunes are multiple pages. My New Real Book V1 has 453 pages and 234 titles. Look at the last section that lists sources and you'll see the 234 titles. Note that the Bb book is slightly different.