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Not able to purchase transpose feature
Posted: Tue Jul 01, 2025 2:25 am
by lsills
Hello,
I have downloaded the bob book pdf and index and linked them properly but now I cannot purchase the transpose feature. I have the transpose book shown in my lists saying “buy feature” but I cannot click on it.
Please advise.
Re: Not able to purchase transpose feature
Posted: Tue Jul 01, 2025 7:18 am
by Phil Smith
lsills wrote: ↑Tue Jul 01, 2025 2:25 am
Hello,
I have downloaded the bob book pdf and index and linked them properly but now I cannot purchase the transpose feature. I have the transpose book shown in my lists saying “buy feature” but I cannot click on it.
Please advise.
What happens when you select the thumbnail "+$ Transpose Book Feature" and then select "Book Transpose Feature - Select this to unlock transposition of special PDF files"?
Re: Not able to purchase transpose feature
Posted: Tue Jul 01, 2025 2:00 pm
by lsills
I am unable to click on the thumbnail. Nothing happens when I click on it.
Re: Not able to purchase transpose feature
Posted: Tue Jul 01, 2025 2:07 pm
by Phil Smith
lsills wrote: ↑Tue Jul 01, 2025 2:00 pm
I am unable to click on the thumbnail. Nothing happens when I click on it.
Post a screen capture showing the first three items in the Book List View.
Re: Not able to purchase transpose feature
Posted: Tue Jul 01, 2025 2:48 pm
by lsills
Attached is photo. Let me know if you need me to send anything else.
Re: Not able to purchase transpose feature
Posted: Tue Jul 01, 2025 5:30 pm
by Phil Smith
What happens when you select "Free Jazz Chord Charts..."? Does it also do nothing? What version of iOS is on the device?
Re: Not able to purchase transpose feature
Posted: Tue Jul 01, 2025 7:59 pm
by lsills
I cannot click on any thumbnail that has a “buying” option. I am on iOS version 18.2.
Re: Not able to purchase transpose feature
Posted: Wed Jul 02, 2025 12:17 pm
by Phil Smith
lsills wrote: ↑Tue Jul 01, 2025 7:59 pm
I cannot click on any thumbnail that has a “buying” option. I am on iOS version 18.2.
Maybe you have set up your device to restrict in app purchases?
https://support.apple.com/guide/iphone/ ... fd91de/ios
Re: Not able to purchase transpose feature
Posted: Thu Jan 15, 2026 4:43 pm
by ed byrne
I downloaded the transpose book feature on my Ipad and it works great with the New Bob Book. I am trying to do the same on my sax player's Ipad Air M3 running OS 18.5 but where the thumbnail for the buy transpose feature should be his Ipad says PDF Not Present Transpose book demo. (see screen shot below). I have downloaded the New Bob Book and successfully linked to the index but cannot buy the transpose feature. I have tried restore purchases and checked to make sure in-app purchases are allowed and have successfully downloaded the Holiday chord charts, Please advise.
Re: Not able to purchase transpose feature
Posted: Thu Jan 15, 2026 11:19 pm
by Phil Smith