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igig wont save changes i make with apple pencil on charts
Posted: Wed Jan 21, 2026 11:01 am
by jazzgtrl4
This has happened on a few charts. I have a Ipad (A16) running 26.2 and newest version of igigbook. I make the changes to the chart write in different chords, erase some things, then save it and it goes right back to the original chart with no edits. When i hit the pencil icon for editing, i see the edits again so it wont save... how do i fix this?
Also this chart and others with this issue are in the New Bob Book - Transpose
Re: igig wont save changes i make with apple pencil on charts
Posted: Wed Jan 21, 2026 11:19 am
by Phil Smith
We aren't seeing an issue. We can add notes using an Apple Pencil to charts in "New Bob Book - Transpose'. Maybe you can elaborate on the steps you're taking to reproduce this?
Re: igig wont save changes i make with apple pencil on charts
Posted: Wed Jan 21, 2026 11:39 am
by jazzgtrl4
Phil Smith wrote: ↑Wed Jan 21, 2026 11:19 am
We aren't seeing an issue. We can add notes using an Apple Pencil to charts in "New Bob Book - Transpose'. Maybe you can elaborate on the steps you're taking to reproduce this?
HI Phil
i made video of the issue. thanks
https://youtube.com/shorts/Z3KDN_K-Wu4
Re: igig wont save changes i make with apple pencil on charts
Posted: Wed Jan 21, 2026 12:05 pm
by Phil Smith
Clicking on the link yields: "Video unavailable"
Re: igig wont save changes i make with apple pencil on charts
Posted: Wed Jan 21, 2026 12:38 pm
by jazzgtrl4
Phil Smith wrote: ↑Wed Jan 21, 2026 12:05 pm
Clicking on the link yields: "Video unavailable"
Sorry try this
https://youtube.com/shorts/9LSvpiQDjRU?feature=share
Re: igig wont save changes i make with apple pencil on charts
Posted: Wed Jan 21, 2026 12:58 pm
by Phil Smith
I see the video, but cannot reproduce the behavior. Your video is blurry which doesn't allow me to see clearly the state of the icons at the top. If you're going to make a video, try using screen recording which will provide a clearer image. We don't need to see you operating the Apple Pencil.
Re: igig wont save changes i make with apple pencil on charts
Posted: Wed Jan 21, 2026 1:19 pm
by jazzgtrl4
Phil Smith wrote: ↑Wed Jan 21, 2026 12:58 pm
I see the video, but cannot reproduce the behavior. You video is blurry which doesn't allow me to see clearly the state of the icons at the top. If you're going to make a video, try using screen recording which will provide a clearer image. We don't need to see you operating the Apple Pencil.
try this
https://youtube.com/shorts/JFg0pIj4_9Y
Re: igig wont save changes i make with apple pencil on charts
Posted: Wed Jan 21, 2026 1:27 pm
by Phil Smith
It looks like you have turned off note display, that's why you can't see your notes.
Re: igig wont save changes i make with apple pencil on charts
Posted: Wed Jan 21, 2026 1:46 pm
by jazzgtrl4
Phil Smith wrote: ↑Wed Jan 21, 2026 1:27 pm
It looks like you have turned off note display, that's why you can't see your notes.
Got it fixed...thanks Phil